Refund policy
RETURN & REFUND POLICY
Last Updated: June 2026
At UV Shield Hat, customer satisfaction is our top priority. We want you to shop with confidence and enjoy every purchase from our store.
30-Day Return Policy
We offer a free 30-day return and refund policy for all eligible purchases. If you are not completely satisfied with your order, you may request a return within 30 days of receiving your item.
Eligibility for Returns
To be eligible for a return, items must:
• Be returned within 30 days of delivery.
• Be in their original condition.
• Include all original packaging and accessories.
• Not show signs of excessive wear, damage, or misuse.
Non-Returnable Items
The following items may not be eligible for return:
• Products damaged through improper use.
• Items returned without prior authorization.
• Products showing significant wear or alteration.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. Include your order number and photos of the issue so we can resolve it promptly.
Refund Process
Once your returned item has been received and inspected, we will notify you regarding the approval of your refund. Approved refunds will be issued to the original payment method.
Refund processing times may vary depending on your financial institution.
Return Shipping
We provide free return shipping for eligible returns approved by our support team.
Contact Information
Email: support@uvshieldhat.store
Thank you for choosing UV Shield Hat.